{"id":12,"date":"2026-04-23T06:20:35","date_gmt":"2026-04-23T06:20:35","guid":{"rendered":"https:\/\/thefloor.softguru.co.in\/?page_id=12"},"modified":"2026-04-24T10:37:14","modified_gmt":"2026-04-24T10:37:14","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/theflooringsindia.com\/?page_id=12","title":{"rendered":"Refund and Returns Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"12\" class=\"elementor elementor-12\">\n\t\t\t\t<div class=\"wd-negative-gap elementor-element elementor-element-46af1c86 e-flex e-con-boxed e-con e-parent\" data-id=\"46af1c86\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-73bc7a5d color-scheme-inherit text-left elementor-widget elementor-widget-text-editor\" data-id=\"73bc7a5d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"color: #000000;\"><\/span><\/p>\n<p data-path-to-node=\"3\"><span style=\"color: #000000;\">At <b data-path-to-node=\"3\" data-index-in-node=\"3\">The Flooring India<\/b>, we are committed to ensuring your complete satisfaction with every purchase. If for any reason you are not entirely happy with your purchase, our easy return and refund process ensures a hassle-free experience.<\/span><\/p>\n<h3 data-path-to-node=\"4\"><span style=\"color: #000000;\"><b data-path-to-node=\"4\" data-index-in-node=\"0\">Return Policy<\/b><\/span><\/h3>\n<ul data-path-to-node=\"5\">\n<li>\n<p data-path-to-node=\"5,0,0\"><span style=\"color: #000000;\"><b data-path-to-node=\"5,0,0\" data-index-in-node=\"0\">Timeframe:<\/b> You have <b data-path-to-node=\"5,0,0\" data-index-in-node=\"20\">90 days<\/b> from the date of delivery to return any product.<\/span><\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"5,1,0\"><span style=\"color: #000000;\"><b data-path-to-node=\"5,1,0\" data-index-in-node=\"0\">Condition:<\/b> Items must be unused, in their original condition, and with all tags attached.<\/span><\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"5,2,0\"><span style=\"color: #000000;\"><b data-path-to-node=\"5,2,0\" data-index-in-node=\"0\">Initiation:<\/b> To initiate a return, please contact our customer service team, who will guide you through the process and provide a return shipping label.<\/span><\/p>\n<\/li>\n<\/ul>\n<h3 data-path-to-node=\"6\"><span style=\"color: #000000;\"><b data-path-to-node=\"6\" data-index-in-node=\"0\">Refund Policy<\/b><\/span><\/h3>\n<ul data-path-to-node=\"7\">\n<li>\n<p data-path-to-node=\"7,0,0\"><span style=\"color: #000000;\"><b data-path-to-node=\"7,0,0\" data-index-in-node=\"0\">Processing:<\/b> Once your returned item is received and inspected, we will process your refund.<\/span><\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"7,1,0\"><span style=\"color: #000000;\"><b data-path-to-node=\"7,1,0\" data-index-in-node=\"0\">Timeline:<\/b> The refund will be credited to your original method of payment within <b data-path-to-node=\"7,1,0\" data-index-in-node=\"80\">7-10 business days<\/b>.<\/span><\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"7,2,0\"><span style=\"color: #000000;\"><b data-path-to-node=\"7,2,0\" data-index-in-node=\"0\">Shipping Costs:<\/b> Please note that shipping costs are non-refundable unless the return is due to a defect or mistake on our part.<\/span><\/p>\n<\/li>\n<\/ul>\n<h3 data-path-to-node=\"8\"><span style=\"color: #000000;\"><b data-path-to-node=\"8\" data-index-in-node=\"0\">How to Return an Item<\/b><\/span><\/h3>\n<ol start=\"1\" data-path-to-node=\"9\">\n<li>\n<p data-path-to-node=\"9,0,0\"><span style=\"color: #000000;\">Contact our customer service team within <b data-path-to-node=\"9,0,0\" data-index-in-node=\"41\">90 days<\/b> of receiving your item.<\/span><\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"9,1,0\"><span style=\"color: #000000;\">We will provide you with a return shipping label and instructions.<\/span><\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"9,2,0\"><span style=\"color: #000000;\">Pack your item securely and attach the return label.<\/span><\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"9,3,0\"><span style=\"color: #000000;\">Once we receive and inspect the item, your refund will be processed.<\/span><\/p>\n<\/li>\n<\/ol>\n<h3 data-path-to-node=\"10\"><span style=\"color: #000000;\"><b data-path-to-node=\"10\" data-index-in-node=\"0\">Exchanges<\/b><\/span><\/h3>\n<p data-path-to-node=\"11\"><span style=\"color: #000000;\">If you wish to exchange your item for a different product, size, or design, please follow the return process and place a new order for the desired item.<\/span><\/p>\n<h3 data-path-to-node=\"12\"><span style=\"color: #000000;\"><b data-path-to-node=\"12\" data-index-in-node=\"0\">Non-Returnable Items<\/b><\/span><\/h3>\n<ul data-path-to-node=\"13\">\n<li>\n<p data-path-to-node=\"13,0,0\"><span style=\"color: #000000;\">Customized or made-to-order products are not eligible for returns unless defective or damaged.<\/span><\/p>\n<\/li>\n<\/ul>\n<h3 data-path-to-node=\"14\"><span style=\"color: #000000;\"><b data-path-to-node=\"14\" data-index-in-node=\"0\">Contact Details<\/b><\/span><\/h3>\n<p data-path-to-node=\"15\"><span style=\"color: #000000;\">Should you have any questions, feel free to reach out to our team:<\/span><\/p>\n<ul data-path-to-node=\"16\">\n<li>\n<p data-path-to-node=\"16,0,0\"><span style=\"color: #000000;\"><b data-path-to-node=\"16,0,0\" data-index-in-node=\"0\">Business Name:<\/b> The Flooring India<\/span><\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"16,1,0\"><span style=\"color: #000000;\"><b data-path-to-node=\"16,1,0\" data-index-in-node=\"0\">Address:<\/b> Nai Basti Maryad Patti, Bhadohi, Uttar Pradesh &#8211; 221401<\/span><\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"16,2,0\"><span style=\"color: #000000;\"><b data-path-to-node=\"16,2,0\" data-index-in-node=\"0\">Mobile:<\/b> +91 9794433552<\/span><\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"16,3,0\"><span style=\"color: #000000;\"><b data-path-to-node=\"16,3,0\" data-index-in-node=\"0\">Email:<\/b> theflooringindia@gmail.com<\/span><\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"16,4,0\"><span style=\"color: #000000;\"><b data-path-to-node=\"16,4,0\" data-index-in-node=\"0\">Website:<\/b> <a class=\"ng-star-inserted\" style=\"color: #000000;\" href=\"https:\/\/www.google.com\/search?q=http:\/\/www.theflooringindia.com\" target=\"_blank\" rel=\"noopener\" data-hveid=\"0\" data-ved=\"0CAAQ_4QMahgKEwjDrYSTm4aUAxUAAAAAHQAAAAAQnwE\">www.theflooringindia.com<\/a><\/span><\/p>\n<\/li>\n<\/ul>\n<p><span style=\"color: #000000;\"><\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>At The Flooring India, we are committed to ensuring your complete satisfaction with every purchase. If for any reason you<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-12","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/theflooringsindia.com\/index.php?rest_route=\/wp\/v2\/pages\/12","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/theflooringsindia.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/theflooringsindia.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/theflooringsindia.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/theflooringsindia.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=12"}],"version-history":[{"count":6,"href":"https:\/\/theflooringsindia.com\/index.php?rest_route=\/wp\/v2\/pages\/12\/revisions"}],"predecessor-version":[{"id":29146,"href":"https:\/\/theflooringsindia.com\/index.php?rest_route=\/wp\/v2\/pages\/12\/revisions\/29146"}],"wp:attachment":[{"href":"https:\/\/theflooringsindia.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=12"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}